Whangamata Island Tours (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and disclose personal information in accordance with the Privacy Act 2020 (NZ). This policy applies to visitors to www.islandtours.nz and customers who make enquiries or bookings for our tours.

Information we collect and use

We may collect personal information from you when you:

• Make a booking via our booking platform (currently Rezdy, a third-party booking platform). When you make a booking, your personal information is collected and stored by Rezdy in accordance with their own privacy policy. We only access the information necessary to manage your booking and provide our services. Rezdy’s privacy policy is available at: https://www.rezdy.com/legal/privacy-policy/

• Contact us via email or website enquiry forms

• Interact with our website

The information collected may include:

• Name

• Email address

• Phone number

• Booking details (such as tour date and number of guests)

We may use your personal information to process and manage tour booking, communicate with you about your booking or enquiry, provide customer support and respond to questions, improve our website and services, meet legal and regulatory obligations. We do not sell your personal information.

Our website may use cookies and analytics tools to understand how visitors use our site and to improve user experience. You can disable cookies in your browser settings, although this may affect website functionality.

We take reasonable steps to protect your personal information from loss, misuse, or unauthorised access. Personal information is retained only for as long as necessary for the purposes for which it was collected.

Access and contact

You have the right to request access to the personal information we hold about you and request correction of any inaccurate or incomplete information. Requests can be made by contacting us. If you have any questions about this Privacy Policy or your personal information, please email whangamata@islandtours.nz

Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

This website operates in New Zealand and is governed by the Privacy Act 2020.